FAQ

Our high-quality furniture is crafted from a variety of materials, including Solid Wood, MDF, Metal, glass, and sustainable options like bamboo. Each product’s material details are provided in the product description on the individual product page. Whether you're looking for wooden furniture, modern metal designs, or Eco-friendly Furniture, we have options to fit your style and budget.

Most of our Furniture pieces come with clear and easy-to-follow assembly instructions and all necessary hardware. If you encounter any difficulties during assembly, feel free to contact our customer support team for help. We also offer assembly services for larger furniture items.

Yes! We offer custom furniture options, including personalised fabric choices, finishes, and dimensions for certain items. If you’re interested in a custom design or a unique piece, Contact Us directly to learn more about customisation options and how we can bring your vision to life.

We want you to be fully satisfied with your furniture and home accessories. If you are not happy with your purchase, we offer returns and exchanges within 7 days of delivery. The item must be in unused, new condition, and the original packaging should be intact. Please visit our Return Policy.

Yes, we offer free shipping on all orders over a certain amount Please visit our Shipping Policy.

Shipping times depend on your location and the type of Furniture or Accessories ordered. For smaller items like Home Decor or Kitchen Accessories, delivery usually takes 5-7 business days. Larger items like sofas, bed frames, and dining tables may take up to 10-14 business days. You will receive a tracking number as soon as your order ships so you can track its progress.

We do our best to display colours as accurately as possible. However, due to lighting conditions and different screen settings, colors may vary slightly. If you're concerned about color accuracy, feel free to contact our customer service team for more details on furniture finishes or fabric options.

For more details on Shipping options, delivery times, and our international shipping policy, please visit our Shipping Policy page.

In the rare event that your Furniture or Home Accessories arrives damaged, please contact us immediately. We will assist you with the return or replacement process. Be sure to provide your order number and photos of the damage to help us resolve the issue as quickly as possible.

Yes, we offer assembly services for an additional fee. If you’ve ordered larger items like bed frames, bookcases, or dining tables, you can opt for professional assembly. This service ensures that your furniture is put together correctly and saves you time.

Proper care can help extend the life of your furniture and home accessories. For general maintenance, we recommend regular cleaning with appropriate materials (e.g., dusting wooden furniture, wiping metal surfaces with a damp cloth). Avoid placing furniture in direct sunlight to prevent fading, and use coasters or placemats to protect your dining tables and coffee tables. For specific care instructions, check the care guide that comes with your furniture.

If you're having issues with any of your Furniture or Home Accessories, contact us right away. Our team is happy to assist with troubleshooting, replacements, or returns. We aim to ensure every customer is happy with their purchase.

You can reach our friendly customer service team by:

📞 Phone: +92 329-8836081

Or use our Contact Us page to send a message directly.